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Cancellation Policy

Right to withdrawal

You have the right to withdraw from this contract within 14 days without giving reasons. The withdrawal period is 14 days beginning with the day that you or any appointed third party acting on your behalf, which is not the forwarding agent, has taken possession of the products.

To exercise your right to withdrawal you need to send us (MM Group Manufacturing GmbH, Auf dem Brümmer 6a, 44149 Dortmund,– Germany, Tel: +49 231 90 25 68 826 , Fax: +49 231 90 25 68 9826, customerservice@marchi-mobile.com,) an explicit declaration (e.g. by letter, fax or e-mail) informing us about your decision to withdraw. You are free to use the attached withdrawal form.

To comply with the withdrawal deadline, it is sufficient to inform us about your exercise of the right to withdraw before expiry of the withdrawal deadline.
Consequences of withdrawal

If you withdraw from the contract, we are to refund all received payments immediately, latest within 14 days after receipt of your withdrawal declaration, including shipping costs (additional costs for self-chosen delivery methods, others than our suggested standard method, are excluded). Those refund payments take place in the same way the original payment was carried out, unless other methods of payment are explicitly agreed upon with you. In no case fees for refund payments will be charged. We are entitled to withhold refund payments until we have received the products or your have provided a proof of dispatch the products, whatever occurs first.

You are to return the products immediately to us or to MM Group Manufacturing GmbH, Auf dem Brümmer 6a, 44149 Dortmund, latest within 14 days beginning with the day you have informed us about your wish to withdraw from the contract. The deadline is complied with if you dispatch the products within 14 days.

You bear the direct cost for return shipment. You only have to compensate for possible loss of value if this loss of value results from unnecessary treatment of the product beyond testing the quality, properties or functionality of the product.

End of withdrawal instructions

Sample withdrawal form

(If you would like to withdraw from the contract, please fill out the following form and send it back to us.)

To: Marchi Mobile GmbH, Euro Plaza, Am Euro Platz 2, 1120 Vienna, customerservice@marchi-mobile.com, Fax: +43-171-728110
I / we(*) hereby withdraw the contract concluded by me / us(*) concerning the purchase of the following products:

Ordered on (*)
__________________________
(date)

Received on (*) :
__________________________
(date)

Name and address of consumer(s):

_________________
_________________
_________________
_________________

(date)
______________________________
Signature of consumer(s) (only on handing in the withdrawal note on paper)